Do Not Call Policy

I have established and implemented the following written policy and procedures for maintaining a do‑not‑call list. It is my intent to honor anyone's do‑not‑call request in a systematic and timely manner. It is also my intent to fully comply with any and all applicable do‑not‑call rules as a matter of course in my routine business practices. These rules are generally set forth at sections 64.1200 et seq. of Title 47 of the Code of Federal Regulations pertaining to the Telephone Consumer Protection Act of 1991. This policy is subordinate to any and all policies set forth by my broker or manager.

I require all personnel to read, understand, and strictly adhere to the following rules and procedures:
 

  • Checking Agent‑Specific Do‑Not‑Call List: Do not initiate any call to any home or cell phone number for the purpose of soliciting business unless you first check my agent‑specific do‑not‑call list if any. There is no exception to this rule for calls made based on written permission, established business relationship, or personal relationship. I will provide you with a copy of, or instructions for accessing, our company‑specific do‑not‑call list if any. If you do not have a copy of or access to my agent‑specific do‑not‑call list, inform my broker or manager immediately.
  • Honoring Do-Not-Call Requests: If the purpose of your call is to solicit business, you must refrain from calling anyone's home or cell phone number listed on my agent‑specific do‑not‑call list if any. Honor any do‑not‑call request for five years, unless the person asks to be removed. Do not share my do‑not‑call list with anyone outside our brokerage.
  • Verbal Do‑Not‑Call Requests: If anyone you speak with over the telephone or in person requests for our company to refrain from calling that person, you must immediately write down or otherwise record the following information: (1) the person's name, if provided; (2) the person's home and/or cell phone number(s) to be placed on my agent‑specific do‑not‑call list; (3) the date and time of the do‑not‑call request; and (4) any other information deemed necessary. Immediately place this information on my agent specific do‑not‑call list and inform my broker or manager accordingly. Your immediate attention in this matter is essential because we must honor the do‑not‑call request within a reasonable time, not to exceed 30 days from the date of the request.
  • Written Do‑Not‑Call Requests: If you receive a do‑not‑call request by mail, fax, e‑mail, or any other method, you should date and time stamp the do‑not‑call request. Immediately place the information on my agent‑specific do‑not‑call list and inform my broker or manager accordingly.
  • Requests for Our Do‑Not‑Call Policy: If you receive any request for our company's written policy for maintaining a do‑not‑call list, you must immediately bring this to the attention of my broker or manager for proper handling.
  • Our Affiliated Entities: Absent a contrary request from a customer, a do‑not‑call request applies to me as an agent and not my affiliated entities, if any, unless the customer reasonably expects them to be included given the identification of the caller and the product being advertised.
  • Any Questions? If you have any questions or concerns about the do‑not‑call rules, bring it immediately to the attention of my broker or manager.
     

October 02, 2007